Free
🌟 Primarily for testing purposes
🌟 Choose to build either Customer Service (CS) or Sales Agent
US$0 / Month
US$0 / Annual
1 AI Agent
- Upload up to 10 links, files, or product feeds per Agent
- CS Agent knowledge import: URL/PDF/CSV/XLSX
Sales Agent knowledge import: Excel product upload
- Each Agent can serve 10 users daily
- Support ChatGPT and Claude LLMs
- Channels: LINE, Messenger, Instagram, Live Chat, WhatsApp (extra fees apply)
- Super 8 Copilot
Starter
🌟 Choose either Customer Service (CS) or Sales Agent
CS: US$28.9 /Month
Sales: US$38.9 /Month
CS: US$308 /Annual
Sales: US$408 /Annual
1 AI Agent
- Upload up to 50 links, files, or product feeds per Agent
- Each Agent can serve 50 users daily
Pro
🌟 Use Agent Flow for multi-agent, chatbot, and marketing automation collaboration
- 1 AI Agent (expandable)
- Upload up to 500 links, files, or products per Agent
Sales Agent knowledge import: EC templates (automatic product updates)
- Each Agent can serve 300 users daily
Agent Flow supports 3 customer intents
- Voice thinking and response capabilities
- Advanced short-term and long-term memory
- AI consulting services
Enterprise
🌟 Agent capability: Consultant-level with self-learning and customization
🌟 Utilize Agent Flow with the highest IQ and multi-modal response capabilities
- 1 AI Agent (expandable)
- Upload up to 2000 links, files, or products per Agent
Sales Agent knowledge import: API integration services
- Unlimited daily users per Agent
Agent Flow supports 6 customer intents
- Image and video thinking and response capabilities
- Optimal short-term and long-term memory
- AI consulting services
- In-conversation AI auto-tagging
- Sales conversion tracking (GA4 events supported)
Which Plan is Right for Me?
Starter Plan
Ideal for micro-businesses or solo studios with smaller service volumes, simple product lines, and low product knowledge requirements, such as beauty salons or micro e-commerce. Build a lightweight AI team that handles customer inquiries before appointments or delivers hyper-personalized product recommendations in-chat to drive revenue growth.
Pro Plan
Designed for SMBs needing higher volumes and complex workflows, ideal for e-commerce, fitness centers, and clinics. Features powerful Agent Flow that intelligently assigns tasks across multiple agents, chatbots, and marketing automation modules based on customer intent to boost efficiency and sales conversions.
Enterprise Plan
Built for large enterprises and complex needs, ideal for retail chains, restaurants, healthcare and hotels. Features the most intelligent AI agents with advanced comprehension and multimedia responses for sophisticated sales scenarios and scalable growth.
- AI Agent
- Number of Agents
- 1
- 1
- 1
- 1
- Corrections per Agent
- 300
- 300
- 300
- 300
- Knowledge Base Management
- File/Link Uploads per CS Agent
- 10
- 50
- 500
- 2000
- CS Agent Knowledge Import Formats
- URL/PDF/CSV/XLSX
- URL/PDF/CSV/XLSX
- URL/PDF/CSV/XLSX
- URL/PDF/CSV/XLSX
- Product Feed Uploads per Sales Agent
- 10
- 50
- 500
- 2000
- Sales Agent Knowledge Import Formats
- Excel Upload Only (coming soon)
- Excel Upload Only (coming soon)
- Excel & Pre-built EC templates
- Excel, EC templates & API integration services (e.g., custom websites)
- Agent Flow
- Number of Intents
- -
- -
- 3
- 6
- 3rd Party Integration
- -
- -
- -
-
- Agent Capabilities
- Daily Service Capacity per Agent
- 10
- 50
- 300
- Unlimited
- Multimodal Comprehension and Response
- Text and Card
- Text and Card
- Text, Card & Voice (coming soon)
- Also Support Image & Video (coming soon)
- Short-term Memory
- 4K (Single Conversation)
- 4K (Single Conversation)
- 8K (3 Turn Conversation)
- 16K (4 Turn Conversation
- Long-term Memory
- -
- -
- Member integration (coming soon)
- Built-in memory included (coming soon)
- Self-reflection
-
-
-
-
- Channels
- LINE、Messenger、Instagram、Live Chat
-
-
-
-
- Extra charges apply
- Extra charges apply
- Extra charges apply
- Extra charges apply
- LLM Supported
- Claude 3.7 Sonnet
-
-
-
-
- Claude 3.5 Haiku
-
-
-
-
- GPT 3.5 Turbo
-
-
-
-
- GPT 4o
-
-
-
-
- GPT 4 Turbo
- -
- -
-
-
- GPT 4.1
- -
- -
-
-
- AI Application
- Free AI credits every month
- 30
- 30
- 200
- 200
- Super 8 Copilot
-
-
-
-
- Add-ons
- AI Agent
- -
- -
-
-
- Knowledge per Agent
- -
- -
-
-
- AI Consulting Services (Setup, data cleaning, corrections)
- -
- -
-
-
FAQ
What are the main differences between Starter and Pro plans?
The Starter plan is designed for clients with smaller service volumes, simple product lines, and low product knowledge requirements. Key limitations include:
- Sales Agent: Only supports Excel Product Feed uploads without real-time automatic updates, limited to 50 products maximum
- Knowledge capacity cannot be expanded: Fixed 50-item limit for both Customer Service and Sales agents
- Daily user limits: Each agent can serve maximum 50 users per day
- Agent memory: Starter plan only handles basic Q&A and short conversations, cannot process complex or lengthy consultations and workflows
If you have questions choosing between Starter and Pro plans, please contact us for consultation.
What is Agent Flow?
Agent Flow leverages Agentic AI technology to break free from conditional workflow limitations, achieving workflow automation and intelligent orchestration while delivering seamless customer experiences. This feature is exclusive to Pro and Enterprise plans and represents MessageHero's core architecture, truly maximizing multi-agent collaboration benefits.
- Beyond keyword triggers: Drive different agents, chatbots, and marketing automation tools based on customer intent rather than keyword limitations
- Seamless multi-AI agent collaboration: Complete complex workflows in a single conversation by automatically assigning tasks to appropriate roles of AI Agents
- Fully automated operations: Achieve true customer service and sales automation without human intervention, with 24/7 intelligent task distribution that reduces workflow gaps, lowers operational costs, and enhances service quality
What is short-term vs. long-term memory?
-
Short-term memory: Current conversation context within the ongoing chat session
-
Long-term memory: External data (user preferences, history) stored outside the conversation but retrievable when needed
Token capacity examples:
- 4k tokens: Simple Q&A and short conversations
- 8k tokens: Medium complexity, such as commerce guidance, appointment booking
- 16k tokens: Complex, long-form conversations such as high-value sales, detailed support, multi-topic discussions
What are AI Credits?
AI credits power AI Agent conversations. Different language models consume varying credits per response, ensuring optimal quality and efficiency.
Free monthly credits are included to get started. Purchase additional credits as needed for flexibility.
Super 8 Copilot provides 24/7 intelligent support completely free without using credits.
Can I purchase MessageHero separately (without InsightArk)?
Yes, both products can be purchased and used independently.
Can I cancel my plan's auto-renewal anytime?
Yes, you can cancel auto-renewal before your plan expires. This means no automatic renewal or charges will occur when your plan ends.
How do I change my plan?
Change your plan on the platform directly. When changing plans:
- Positive amount: Your new plan activates immediately after payment completion
- Negative amount: Continue using all current plan features until expiration, then your new plan activates